“Our stated policy is to provide the highest standards in product and service quality. It is a matter of pride to us that we provide first class quality instrumentation that is excellent by international standards and meets our performance commitments.”
- Bruce Ripley, D.Eng., P.Eng. CEO
- Rob Taylor, P.Eng. CTO
- Bob Kobetitch, A.Sc.T. COO
This year RST Instruments Ltd. is proudly celebrating its 40th Anniversary. At the forefront of the engineering instrumentation industry since 1977, RST has always developed innovative geotechnical monitoring instrumentation through constant R&D and product improvements which have been requested by customers in the engineering industry. More than half of all instruments manufactured at RST Instruments are specifically engineered to meet individual project requirements and have been designed with client input following field-testing or specific project necessities. Our customers’ needs for innovative solutions for their problems drives our organization every day to provide innovative instruments to meet those needs. Over the past 40 years, your problems have been an opportunity for our success.
We achieve our goals by establishing and maintaining an effective and efficient quality management system. Our Quality Management System is based upon the requirements of ISO 9001:2015 and is intended to assist our customers in assessing our capability of meeting their requirements. The quality function is an integral part of all our day-to-day activities and remains the focus of our attention at all times. Our team ensures that the services we supply conform to our contractual, legal and internal quality requirements.
At RST we listen to our customers.
From the initial customer meeting to the conceptual design stage and all the way to the delivery of the instrument and its installation, RST’s commitment to client satisfaction is a constant process which is maintained at all stages. Coupled with our innovative geotechnical instrumentation, it is the foundation of our success.